DerfTuned Motorsports Rewards — Programme Terms and Conditions

1. Programme overview

1.1 The Programme is free to join and is operated by DerfTuned Motorsports LLC, 7050 Golf Pointe Circle, Tamarac, FL 33321.

1.2 The Programme has two separate currencies, which behave differently and are never interchangeable:

1.3 Status credits cannot be redeemed, converted to cash, or applied to any purchase. They exist solely to determine your tier.

2. Membership and acceptance

2.1 Membership is automatic. You become a member when you create an account at dev.derftuned.com. There is no separate sign-up, and no fee. Guest checkouts do not earn or hold any Programme balance.

2.2 By creating an account, earning under the Programme, or redeeming reward points, you confirm that you have read, understood and agree to be bound by these terms, and that you accept our decisions relating to the Programme.

2.3 You also acknowledge that your information will be collected, used and disclosed in accordance with our Privacy Policy at dev.derftuned.com/privacy.

2.4 If you do not accept these terms, do not use the Programme. You may ask us to close your membership at any time under Section 14, and you may continue to shop without participating.

3. Additional terms

3.1 Further rules that form part of these terms may be published on the Programme Page, including earn rates, redemption rates, tier thresholds, tier benefits, points prices for specific items, and the terms of any individual promotion or reward offer.

3.2 Where any additional term conflicts with these terms, these terms prevail.

4. Changes to these terms or the Programme

4.1 We may change, suspend or terminate these terms, the Programme, or any Programme benefit at any time, by publishing the revised terms at dev.derftuned.com/rewards-terms. We may also notify you by email.

4.2 If you continue to participate after the revised terms take effect, you are bound by them. If you do not agree, your sole remedy is to close your membership under Section 14.

4.3 We may change earn rates, redemption rates, tier thresholds and tier benefits without notice. Changes are not retroactive: points and status credits already credited to your account are not recalculated.

5. Eligibility

5.1 To join, you must:

• be at least 18 years old and able to enter into a binding contract;
• reside in a jurisdiction where the Programme is lawfully available; and
• not be an Excluded Person.

5.2 An "Excluded Person" is any person who:

• is a minor, or lacks legal capacity to contract;
• is not a natural person (companies, partnerships and other entities may not hold a membership);
• is subject to applicable trade sanctions, or resides in a sanctioned territory;
• has previously had a membership revoked by us; or
• would breach any applicable law by participating.

5.3 Our employees and contractors may join where permitted by our internal policy, but may be excluded from specific promotions or reward offers.

6. Your account

6.1 One account per person. You may hold only one membership, and may use it only for your own personal, non-commercial purposes. We may close duplicate accounts and forfeit their balances.

6.2 Accurate information. You must register using your own legal name and provide accurate information, and keep it current.

6.3 Security. You are responsible for keeping your account credentials confidential and for all activity on your account, whether or not you authorised it. Notify us immediately at [email protected] if you believe your account has been accessed without your permission.

6.4 No sharing or transfer. Your membership, status credits and reward points are personal to you. They may not be shared, sold, gifted, bartered, assigned or transferred, including on death, divorce or bankruptcy. Any attempt to do so voids the balance transferred.

6.5 We may decline or revoke membership. Membership is a privilege we grant. We may refuse an application, or revoke a membership, at our discretion and without being required to give a reason, except where applicable law requires otherwise.

7. Earning

7.1 Qualifying spend means the merchandise value you actually pay for an order, excluding:

• taxes, duties, shipping and handling charges;
• any amount covered by a discount, promotion or reward;
• any amount paid for using reward points (Section 7.5);
• gift card purchases;
• order amounts subsequently refunded or cancelled (Section 13); and
• anything we identify on the Programme Page as ineligible.

7.2 You earn status credits and reward points on qualifying spend at the rates published on the Programme Page, once your order is placed.

7.3 Reward points are earned at your earn rate, which is your tier's multiplier plus any promotional bonus then running. Promotional bonuses are added together, not compounded, and the combined rate is capped at the maximum published on the Programme Page.

7.4 Status credits are never multiplied. Promotional bonuses apply to reward points only. A promotion can therefore never accelerate your progress through the tiers.

7.5 Because amounts paid for with reward points are excluded from qualifying spend, an order paid entirely with points earns neither status credits nor reward points.

7.6 Earning is calculated on whole currency units. Fractional amounts do not earn.

7.7 Earning may take a short time to appear on your account after an order is placed.

7.8 You must be a member in good standing at the time of the order to earn.

8. Tiers

8.1 The Programme has tiers, listed with their thresholds, multipliers and benefits on the Programme Page. The highest tier is invitation only and cannot be reached by spending alone.

8.2 Your tier is determined by the status credits you earn during a calendar year (1 January to 31 December), known as your qualification year.

8.3 Annual reset. After each qualification year ends:

• if you earned status credits during the year, you keep your tier, and your status credit balance is reset to that tier's threshold;
• if you earned no status credits during the year, you move down one tier, and your balance is reset to the new tier's threshold;
• you will never be moved below the entry tier.

8.4 Invitations. An invitation to the invitation-only tier is valid for two qualification years. When it expires, your tier is re-determined from the status credits you have actually earned.

8.5 You earn at the tier you hold at the time of the order, not the tier that order may qualify you for.

8.6 Tier benefits are those published on the Programme Page at the time the benefit is used, and may change under Section 4.

9. Redeeming reward points

9.1 Reward points may be redeemed at checkout, in the ways published on the Programme Page. These may include:

• applying points against your order total, at the published redemption rate, subject to a published minimum and a published maximum proportion of the order; and
• buying specific items at a published points price, either wholly in points or in a published combination of points and cash.

9.2 Points required for any redemption are those published at the time of the redemption.

9.3 Points are deducted when your order is placed, not when you apply them at checkout. Applying points does not reserve them: until the order is placed they remain spendable, and the redemption will fail if your balance no longer covers it.

9.4 Availability may be limited. Items offered at a points price may be withdrawn, or may run out, at any time and without notice.

9.5 We may set limits on how many points may be earned or redeemed in a period, or held at one time.

9.6 Redemptions are final except as set out in Section 13.

10. Expiry of reward points

10.1 Reward points expire after 365 consecutive days of inactivity on your account.

10.2 "Inactivity" means that you have neither earned nor redeemed reward points, and we have made no manual adjustment to your balance, during that period. Any one of those resets the period in full.

10.3 Refunds, reversals, clawbacks and expiry itself do not count as activity and do not reset the period.

10.4 Expiry removes your entire reward point balance, not the portion that has aged. Points are not tracked in dated batches, and no part of a balance expires separately from the rest.

10.5 We may notify you at the email address on your account before your points expire. We are under no obligation to do so, we are not liable for failing to send or deliver any such notice, and non-delivery does not prevent expiry. It is your responsibility to monitor your balance and its expiry date, both of which are shown on your account page.

10.6 Status credits do not expire under this Section. They reset annually under Section 8.

10.7 Where the law of your jurisdiction requires a longer minimum period before loyalty points may expire, that longer period applies instead. See Section 21.

11. Reward offers and claims

11.1 We may offer rewards that can be claimed without a purchase, such as for following us on social media or leaving a review. Each offer's requirements and reward are published with the offer.

11.2 A reward may be paid as reward points, status credits, a promotion code, or a specific item provided at no charge.

11.3 Claims may be self-declared, and may require you to upload evidence. By submitting a claim you confirm that your declaration is true.

11.4 Claims may be reviewed by a person before payment. A claim under review pays nothing until it is approved. We may approve or reject any claim at our discretion.

11.5 A rejected claim does not consume your entitlement to claim that offer again, unless we say otherwise.

11.6 We may cap the number of claims per offer, per customer, or across the Programme, and may cap the points paid by claims in any period. Where a cap reduces a payout, we will show the amount awarded and the amount withheld.

11.7 An item provided at no charge through a reward covers a single unit and must be claimed on an order containing that item.

12. No ownership, no cash value

12.1 Status credits and reward points are not your property. They are a revocable licence to receive benefits under these terms, and confer no ownership right.

12.2 They have no cash value, are not a stored-value or gift card instrument, are not a deposit, and are not redeemable for cash.

12.3 They may not be sold or exchanged for value, and are void if you attempt to do so.

12.4 We do not pay compensation for status credits or reward points that are forfeited, expired, or lost, except where required by law.

13. Returns, refunds and cancellations

13.1 If an order is refunded or cancelled, the status credits and reward points earned on it are reversed in proportion to the amount refunded.

13.2 If you paid for part of an order using reward points and that order is refunded, a proportionate number of points is returned to your account, rounded in your favour. A full refund returns the full redemption.

13.3 Cash is refunded only up to the amount actually charged to your payment method. Value that was paid in points is returned in points, not cash.

13.4 Your balance can become negative. If you have already spent points that are later reversed — because the order they were earned on was refunded — your balance may fall below zero. You will not be asked to pay anything, but you must earn back to a positive balance before redeeming again.

13.5 Items obtained through a redemption or reward are subject to our ordinary returns policy at dev.derftuned.com/refunds.

14. Closing your membership

14.1 By you. You may close your membership at any time by contacting us at [email protected].

14.2 Closing your membership forfeits all unredeemed reward points, status credits and tier status, unless applicable law requires otherwise. Redeem before you close.

14.3 A closed membership cannot be reactivated. You may open a new membership, but no previous balance carries over.

14.4 By us. We may suspend, limit, downgrade or close your membership, and forfeit your balances, at our discretion — including where you breach these terms, become an Excluded Person, breach applicable law, or engage in fraud or abuse of the Programme.

14.5 If the law of your jurisdiction requires notice and a chance to remedy before closure, we will provide it.

14.6 We may terminate the Programme in whole or in part at any time. We will give reasonable notice in the Rewards section of your account where practicable, so that you have an opportunity to redeem.

15. Fraud, abuse and corrections

15.1 We may review any account at any time for compliance with these terms, including its balances and transaction history.

15.2 We may adjust, withhold or reverse status credits and reward points, and suspend or close an account, where we reasonably believe there has been an error, a system or pricing fault, a misuse of an offer, a duplicate account, or any misrepresentation, collusion or fraud.

15.3 Check your balance. You are responsible for confirming that your earnings are credited correctly. Any request to correct an earning must be made within 60 days of the order, unless applicable law requires longer.

15.4 We may correct errors in published rates, thresholds, points prices or account balances at any time and without notice. A published price or balance that is obviously wrong does not entitle you to it.

16. Taxes

16.1 You are responsible for any tax arising from your participation in the Programme or from redeeming reward points, unless applicable law places that responsibility on us.

17. Privacy and communications

17.1 We handle your information in accordance with our Privacy Policy at dev.derftuned.com/privacy.

17.2 By joining, you agree to receive service communications about your membership — such as balance, tier, expiry and claim notices — at the contact details on your account. These are not marketing messages and you cannot opt out of them while remaining a member.

17.3 Marketing messages are separate and require your consent, which you may withdraw at any time without affecting your membership.

18. Disclaimer and limitation of liability

18.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PROGRAMME IS PROVIDED "AS IS", AND WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE PROGRAMME WILL BE UNINTERRUPTED OR ERROR-FREE.

18.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE PROGRAMME, AND OUR TOTAL LIABILITY IN CONNECTION WITH THE PROGRAMME WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US FOR ORDERS IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, AND (B) USD 100.

18.3 Reward points and status credits have no cash value (Section 12). No monetary claim may be founded on their forfeiture, expiry, reversal or adjustment, except where applicable law provides otherwise.

18.4 Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

18.5 Some jurisdictions do not allow these exclusions, so they may not apply to you, and you may have additional rights. See Section 21.

19. Indemnity

19.1 You agree to indemnify us against any claim, loss or cost (including reasonable legal fees) arising from your breach of these terms, your breach of applicable law, or your misuse of the Programme.

20. Governing law and disputes

20.1 These terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules, except where the mandatory law of your place of residence applies.

20.2 The exclusive venue for any proceeding is the courts of Broward County, Florida, and you consent to their jurisdiction.

20.3 Any claim relating to the Programme must be brought within one year of arising, unless applicable law requires longer.

20.4 Class action waiver. To the extent permitted by law, you agree to bring claims only on an individual basis, and not as part of any class or representative proceeding.

20.5 Before starting a proceeding, contact us at [email protected]. Most issues are resolved this way.

21. Local law

21.1 Where any part of these terms conflicts with the mandatory law of your place of residence, that law applies to the extent of the conflict and the rest of these terms continue in force.

22. General

22.1 These terms are the entire agreement between you and us in relation to the Programme, and replace any previously published Programme terms.

22.2 If any provision is unenforceable, it is enforced to the greatest extent possible and the remainder continues in force.

22.3 Our failure to enforce a term is not a waiver of it.

22.4 We are not liable for any delay or failure caused by events beyond our reasonable control.

22.5 All trade marks, logos and content associated with the Programme remain ours or our licensors'. Participation grants you no rights in them.

22.6 Our employees and agents are not authorised to vary these terms.

22.7 We may assign these terms to a successor of our business. You may not assign them.